Help

Wind Ready support

For app help, subscription questions or privacy requests, contact support@windready.app.

Account deletion

Open Wind Ready, go to Settings, then choose Delete account. This removes your saved spots, alerts, monitoring history and account data. Deleting your Wind Ready account does not cancel an App Store subscription. Manage or cancel subscriptions through your Apple account settings.

Request account deletion

To request account deletion without using the in-app control, email support@windready.app with the subject “Wind Ready account deletion”. We need to verify that the account belongs to you before deleting it. Do not send passwords, sign-in codes or payment-card details. Because Wind Ready uses a guest account, we may be unable to identify or verify it if you have already removed the app and no longer have its account information.

Deletion removes associated saved spots, alert rules, monitoring records, push registration and active account data. Limited security or legal records and provider backups are subject to the retention exceptions in our privacy policy. Deletion does not cancel store billing. For Android subscriptions, when available, manage or cancel payment through Google Play.

Free preview eligibility

Deleting your account or reinstalling Wind Ready does not reset a used device's free preview eligibility. If you believe your preview was refused incorrectly, including on a second-hand iPhone, email support@windready.app for a review. You can continue using Free or choose a Pro subscription. See our privacy policy for how Apple DeviceCheck is used.

Before contacting support

• Check that notification permission is enabled in your phone’s settings.
• Confirm the app shows your preferred wind units and time format.
• Include the app version and a description of what happened. Do not email passwords or payment-card details.